Poor communication

Overall Rating:

Summary: Poor communication

I have had 3/4 SMS/ emails to make appointments, which didn't explain what for. I've also had a message to book an appointment with an external provider... when I've already got an appointment with the equivalent provider. Seems a lot of time is being wasted with incorrect messaging and sign posting./ Referrals.. Although the doctor I spoke to today and last week and previously were polite and courteous I don't feel I was listened to.

19 June 2026